I have a Whirlpool 2 french door refrigerator bottom freezer and have been going back and forth with Whirlpool for 2 months trying to get my money back. Bigbuck did post a service pointer that relates to this problem you are having, here it is: WRF993FIFM00 Tech Sheet - W10706346 - Rev D.pdf, Sears Appliance Tech. Would like to file claim. Now they are out again. This field is for validation purposes and should be left unchanged. Please inform us if there is a recall or a class action for this unit. Not even close to covering a new unit that is smaller and not even close to the same as what we had. It was very shortly after I bought it. I bought KitchenAid 29 Cu. No leaks and the defrost cycle works fine. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here.