Note: Additional time will be required to look up multiple serial numbers. Very weird situation. in the mean time, if you have the telephone number of the shop, you may call them and tell the fact that you need replacement. Though most of the time the warranty duration begins at the date of purchase reflected on the invoice. Review and Comments. He is not here anymore. Now, the keyboard was in a sealed pack. I tried to send a mail to Logitech, anyone have their mail id? Here is my experience and the steps I made to claim the warranty. I've also used the warranty on an old MX510 and I didn't have to send them anything. Same serial number mismatch here. I am very much satisfied with it until the occurrence of the hardware issue related to the left button. Serial number: Continue Where is the serial number located. Serial numbers don't match. It's imported by Rashi. rijinpk1 Well-Known Member. Hola, el sistema de altavocez logitech, los compre el 24 de noviembre 2019 y hace dos dias que no quiere encender, digame que hacer, yo lo compre en Best Buy en oxford ALABAMA. The pack was sealed and the product is genuine. Choose the center that is accessible and convenient relative to your point of origin. What is CRN for SSS and Where to Find it? Check your Apple warranty status. If they were able to confirm that the mouse is faulty, they will send via email the locations where you can bring the mouse for replacement. Personal Blog that Shares Information to the World, How to Share A Load in Globe and TM in 3 Easy Ways, How to File a Warranty Claim for Logitech Gaming Mouse Quick Guide, Driving NC II, III, Schools List, Duration, and Locations. So what should I do? I have a same serial number mismatch with my G400s. Is there any customer care support number or mail I can talk to wherein i tell a representative my serial number and they tell me the duration of the warranty period? Include also the email of your conversation with Logitech’s agent for verification purposes, I think. On the same day, I visited their authorized distributor and got the replacement of my Logitech gaming mouse. According to Logitech’s official website, my mouse has a two-year warranty. After the Logitech’s representative are able to confirm the defect. As for the documents, you need to prepare the old invoice. Copyright © 2020. So they might have the wrong no. In this way, we can claim the warranty worry-free. The s/n should be under the device. We'd love to keep the conversation going directly with the Support Team. As of the moment, it still has 6 months or roughly until April 2021 before the warranty expires. Logitech g400 serial number on the box and on the ... - Logitech Forums. So the retailer told me that my speakers were brand and that my warranty period starts on the date of purchase which is the 24th of September 2020. How to Know Your SSS Number if Forgotten in 6 Easy Ways, Globe and TM Subscribers can Access the e-Tesda website for Free, Easy: How to Check Pag IBIG Contribution Online in 5 Steps, How to Buy Prepaid Load for CellPhone using BPI Online Account. When you call Logitech for a replacement, they'll ask you for the numbers on the bottom of your mouse to determine if it's still under warranty. I purchased Logitechz623 speakers from a Retailer based in Mumbai, India and had them shipped to Chennai where I live. How are Rashi people in Kolkata these days? If everything meets the terms and conditions, and you are able to provide the necessary documents, they will replace your faulty gaming mouse no questions asked. I bought a G105 off eBay from a reputed seller. Ok I am starting to think this is Logitech's fault. According to Logitech’s official website, my mouse has a two-year warranty. The old box is not needed. If you do not have the old invoice there is a chance that you won’t be able to claim your warranty. I called their customer support and it a matter of minutes the agent on the other side of the line picked up my call. All rights reserved. Now the funny thing is that the Serial no. Did not bother to check it till I read the quoted post. Hi. This is optional but you can just put everything together in a plastic bag or ziplock. Especially if you are a gamer or heavy mouse user. that is the easiest thing you can do. I’ve been using Logi’s G703 gaming mouse for 1 year and 6 months. It's regular company policy ehh? This is the first time something like this had happened. Overall I am satisfied, the reason is I did not expect that I will receive a brand new gaming mouse. Based on my experience the service center agent will ask you a series of questions such as your name, mouse serial number, date of purchase. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there. Aside from that, they will also ask if you did some troubleshooting. Please also note that the scope of the available warranty services as well as the indicated reaction times (if applicable) in the destination country or region may differ from the scope valid where the product was first sold. You can also call the support/service center so they can verify it for you. Uh oh. So is there any I can concretely check the duration of my said warranty? I usually throw the box away, thank god I haven't done it yet for this. As of the moment, it still has 6 months or roughly until April 2021 before the warranty expires. Check your HP warranty status and support options available for your HP printers, laptops, desktops and other products. Hi Nandha, thanks for reaching out and sorry to hear about your experience with the Z623 Speaker. contact the shop from where you bought it and ask for a replacement. ^^ So in the end it's nothing to worry about. How to Enroll Bank Account in SSS Online in 5 Easy Steps. And they are good now a days as long as you don't go there with an xfx card. The place can be an accredited service center, warehouse, or store. It’s hard to explain but I am pretty sure you know what I am talking about here. The reason is it will determine if the gaming mouse is still within the warranty period. MattsCradle.com is from the Philippines. I just realized even I have the same problem! I tried the Logitech website, I "Registered my product" through serial number but I still have no clarity to my warranty period. Prepare all the hardware parts such as the mouse, charging wire, and Bluetooth receiver.