Sprint was the first to receive the update...the other carriers (Verizon, AT&T, and T-Mobile) also had the same issues with S10's losing mobile network connectivity. Once you are done, it will boot the Carrier A firmware. If you've found my post to be helpful, please like the post. made me laugh earlier when reading the internal communication regarding this matter and "do not post triage steps to Reddit" was included. 08:32 PM. In order to solve Samsung Galaxy S10 network issues, the best method is to Reset network Settings. Also, S9[+] users report that tethering no longer works, but without phone rebooting. Keep in mind that for some users, this method will not work, and for that, you have to try other methods as mentioned below. Was going to take into store Saturday but my data started working again.. "It must have been fixed!" Went through network reset, updating profile and PRL, reset carrier settings all while on phone with Sprint rep on Friday night. Your sprint representatives at the stores are not even aware of the issue. The new software should prevent the issue from happening. The SPRINT /SAMSUNG S10+ issues still randomly crash again. A PRL/Profile refresh fixed the problem temporarily, but then it randomly crashes again. I have poor coverage at work and in the mountains. Android 9 Pie. ‎06-12-2019 Sharing the net connection of Samsung Galaxy S10 plus in wifi is an extremely handy feature on the Samsung Galaxy S10 plus. Would it quit if I pulled the sim card? Learn how to share your mobile data connection over a USB cable using the Samsung Galaxy S10. Period. - edited ‎06-14-2020 So, the best solution is to change your Carrier, and for that, Samsung S10 has already enabled the option. I contacted Sprint support - same issue as described in question. Since I'm a trucker it goes away once I get back into cell range and I forget to look into it lol. I really hope this can help you. Get to work....and broadcast what your doing about it. Learn how you can share internet connection to computer using USB tethering on Samsung Galaxy S10 / S10+. ‎04-08-2020 Now select the device, and it will download the corresponding Firmware package. Tenorshare 4MeKey: Remove iCloud activation lock without password/Apple ID. Make sure to enter the right details of the device. Solving Galaxy S10 connection issues is not hard if you know the right methods. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. Now press the Volume Down button several times to get highlight the Wipe Cache Partition. Now press and hold Volume Up and the Bixby buttons at the same time. Hey /u/corys00 , any updates on this front? Now turn off the device and press and hold Volume Up and Bixby at the same time. I live in a pretty bad network coverage area too, but the bad message seems pretty recent, I've lived in this area for a couple years. 02:14 AM. The first step is to swipe up and down from the home screen to get app access. Nothing worked. I'm seeing the same issue on the s20. We cannot use our drones or anything with USB tethering, because the phone restarts instantly as soon as we enable the usb tethering. SOLUTION: Samsung Galaxy S10/10+ Model (3/28/2019) Details. Cookies help us deliver our Services. ‎03-29-2020 It's now impossible to use it as a Wi-Fi adapter. Sprint and Samsung are receiving a small number of reports about unexpected roaming, data loss, or voice issues on the Galaxy S10 models. Any suggestions?? 08:39 AM. I have yet to have anyone with a unique attempt to get this resolved. Once you see the S10 logo at the screen, immediately release the button. You are supposed to test your releases... Just do your job for once and fix this. Press the Volume Down button to choose the option, yes, and for the selection press Power button again. very slow mobile speeds. Did you try looking for the data saver or low data mode option and turning that option off? Hours of Operations are 7AM - 8PM CST. If the troubleshooting efforts result in the device being able to acquire and maintaining LTE then it does not need to be exchanged. No software update will fix fried hardware. 08:29 PM Support iOS 14. Sometimes data or network issues can be possible due to bad coding, and it can affect your mobile performance as well. It's really freaking annoying. Others report the same problem with S10 and S10+. ‎04-13-2020 Software Version ASC8 was released on 3/27/19 for customers to download. Galaxy s10 plus wont stay connected to LTE, *********************************************************. Now press and hold Volume Up and the Bixby buttons at the same time. It's been damaged by the user, or it has minor issues in the device itself. We need a place for all sprint customers to be able to stay up to date with this issue not just me. This is still a problem for me as well. If the software is up to date, then tap OK. First, swap your SIM card and make sure to enable the multi-carrier CSC support option. 08:42 AM. Same problem, i drive trucks for a living, and it'll happen whenever I get to an area where my signal is usually bad. The auto-backup feature will not work correctly if your device is not working. At this time the info on this is limited. in accordance with our, Samsung S10 data issues, network issues and connectivity issues, Join the discussion and share your voice here, Samsung S8 Slow Charging with Original Charger, Can't Answer Incoming Calls on Samsung S10. xda-developers Samsung Galaxy S10+ Samsung Galaxy S10+ Themes, Apps, and Mods SM-G973U hotspot/tethering by raymonkey77 XDA Developers was founded by developers, for developers. By continuing to use this site you agree to our use of cookies Deleting the cache partition resolves many of the app crash behavior people are posting about - power off the S10, then hold volume up + bixby button + power button until Recovery loads. Once I got the new phone I bypassed the April update and installed the May one. After today's system update, turning USB tethering on instantly reboots the phone. First, create a backup of your data before you perform the reset procedure. You will enter into the Recovery Mode. Then, click the "Repair Android System" option. Updated on 2020-01-16 / Update for  Samsung 10. I also updated PRL and profile. **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. you might opt to only disabling band 41 like most have.... yanking yet another band on top of that might hinder you more than help..especially if you also end up yanking the band for building penetration..or the one for the faster speeds/longer range but not as good of building penetration. What an epic fail. SOLUTION: Samsung Galaxy S10/10+ Model (3/28/2019). - edited I didn't bother going in the store and went home. My solution was flashing G975USQU1ASAT firmware which is a tmobiles original update and it works with sprint I have been running it with no issues until they release a new update from sprint. Either you want to solve black screen issues or Samsung screen issues, everything is possible with one-click. Select Delete All. Last but not least you have to contact your service provider. although disabling band 25 worked for me a week ago, we shouldnt be charged activation fees or a phone that doesnt work on default settings. Hello User thanks for choosing Samsung Community and i see that you are having issues with the Usb tethering. It can solve 50+ Samsung issues in no time. ‎04-18-2020 All the carriers have since pushed out updates that prevent the mobile network connectivity problems. Now click on the reset network settings and go through the info before again clicking on the Reset Settings. **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. So the problem isn't critical for me now. By using our Services or clicking I agree, you agree to our use of cookies. After that, press and hold the Power button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did you flash the firmware? I haven't received it yet, but anyone with these issues needs to take their phone to Sprint and have them run the diagnostic. by Jenefey Aaron   Updated on 2020-01-16 / Update for  Samsung 10. Make sure to hold all the keys at the same time. Anybody? Kinda frustrating having a new phone that doesnt have data so you can make calls or messages. Now press the Power button to restart your system. I can't even get a simple MMS gif with a $1,000 device. When the master reset is completed, you will see the "Reboot system now” option. This all situation is very frustrating especially the lack of support and poor communication from Sprint. Press the Volume down button to choose the option “Delete all user data.”. - edited There are some workarounds on reddit that do not resolve the issue but allow you to work around it. It was officially announced on February 20. Thanks, VERY much appreciated.Not sure I'll be able to get to those instructions here in the office. Part 1: What Does Galaxy S10 Network Issues Mean? This is affecting Galaxy S10e, S10 and S10+ phones. Network Ops is investigating and believe the issue lies in the provisioning. Tenorshare's software is not developed by or affiliated with Apple Inc. Make sure to hold all the keys at the same time. Unfortunately it is not bulletproof. While I love the handset itself (it's a vast improvement over my previous S7 (and even the S7 Edge I had before that)), DATA is what we buy these things for.Gotta love it - at one point on the highway this a.m. my signal strength had 5 bars and the LTE indicator was on and yet it still wasn't connected to anything. To choose the options, you have to press the Volume down button several times. 02:02 PM. Your replacement phone could exhibit the same issues...as one reply has already noted, some customers have received multiple S10's because the replacements failed as well. Press J to jump to the feed. 03:19 AM not to mention the missed calls and lost money for any of us that use our phone heavily for business. Ask your Service provider that currently your data … That was done was turning off Band 41 Lte. Just tell me this, was it better than ##73...blah blah...and a "let's send a refresh to the customer" type of steps? Here are the steps that you can follow to change the carrier: How to solve Samsung Galaxy S10 plus connectivity issues? Make sure to create a backup first before you try any of these methods. ‎06-14-2020 I am also laughing at my $1000 brick. This site uses cookies. After Aprill update on my Galaxy S9 tethering stop working (no phone rebots),  was conneting the phone to Asus router via USB cable. In case if the software update is available, then Tap Download and click Install Now to complete the install process. If all else fails, a factory data reset is a last resort. Network issues also mean that you can't transfer the data from one device to another. Did anyone get anywhere looking into this? Seems like it started happening after the most recent software update. All rights reserved. Now i can't use my drone, as it needs the usb tethering and it cause restarts. Was going to take into store Saturday but my data started working again.. "It must have been fixed!" Go to the Factory Reset option by pressing the Volume down button. After that, press and hold the Power button. Sprint rolled out a new OTA for Galaxy S10 to fix connection issues. New comments cannot be posted and votes cannot be cast. Forget trying to access anything. Open General Management option and then go to Reset button. I got the strange “why are you laughing” looks from my coworkers. This took my phone out of roaming and the data tethering error stopped popping up.