. A headset will ensure that others can hear your voice clearly and you don’t cause echo or background noise for others. use the command mount to check that the /tmp director does not have noexec permissions (which would prevent executables from running in the /tmp directory). For details on why this is a requirements, see We recommend running BigBlueButton on port 80. Already on GitHub? Try switching between Google Chrome and Mozilla FireFox browser, 3. 3. If you see this, first ensure that there isn’t another copy of tomcat running by doing ps -aef | grep tomcat7. Check the value for /proc/sys/net/ipv4/tcp_syncookies that it contains the value 1. If you see the words ‘[ Tunnelling ]’ in the lower right-hand corner, it means that you are behind a firewall that is preventing a direct connection to the server. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. If the user attempts to share their microphone and your BigBlueButton sever is not configured for SSL, Chrome will block access and BigBlueButton will report the following error. Below are resources available to help you get started. In the newer format, the desktop sharing appears over the slides and has much more space to display. You do not need to buy an expensive one — any basic headset with a built-in microphone will suffice. Locate the application (or browser) that has not been granted permission and be sure to enable the mic access by checking the box to the left of the application [3]. "", [17:07:56:0054] ERROR: clientLogger: WebRTC peer constructor for screenshare (presenter) failed due to The request is not allowed by the user agent or the platform in the current context. We use optional third-party analytics cookies to understand how you use GitHub.com so we can build better products. # Error: Unable to connect to the FreeSWITCH Event Socket Layer on port 8021, syslog.target network.target local-fs.target, /opt/freeswitch/var/run/freeswitch/freeswitch.pid, /opt/freeswitch/bin/freeswitch -u freeswitch -g daemon -ncwait $DAEMON_OPTS, https://test.bigbluebutton.org/html5client/useragent, We recommend running BigBlueButton on port 80, How to Setup Additional Entropy for Cloud Servers Using Haveged, There are 24 different causes so I don’t really want to list all of them, Previously caused by Firefox 33-beta on Mac. You do not need to buy an expensive one — any basic headset with a built-in microphone will suffice. Documentation Check out our extensive documentation to setup your own BigBlueButton server. If you continue to get reconnected, try connecting via a wired ethernet cable directly to the network (a wired connection is more stable than wireless). This was interestingly fixed 5 months ago but for some reason, my clients just caught this :), https://bugzilla.mozilla.org/show_bug.cgi?id=1590479. From the user's perspective, when the instructor shared their desktop, the desktop would show in the small video area in the lower right-hand corner. Permission not granted to share webcam. If you don’t, check if your microphone has a hardware mute button (it’s usually a button on the cord leading to the computer). If you upgrade using bbb-install.sh, the script will update the FreeSWITCH password using sudo bbb-conf --setip . For a new installation, the install scripts will automatically set this new password. Click that icon will give the user another change to grant permissions (a refresh of the page may be needed). The reasons for this are. Hint: If you are dialing into the conference via the phone, you can mute/unmute yourself by pressing the ‘0’ key on your phone’s dialpad. I’m not sure where we should go to view the speakers listed on the schedule. If you reach out to your Canvas Rep, they can give you more details on the upgrade options. The Message+ app is now working. Here’s a more detailed breakdown on requirements: 1. Screensharing does not work in Firefox 75 using IFrame, Screen sharing with integrated BBB not possible, Try to start screenshare by clicking on "Share screen" icon. When installing the latest build of BigBlueButton, the package bbb-conf now uses yq to manage YAML files. You can see the list of supported browsers at the bottom. If you join a meeting and the default presentation is not visible or your uploaded presentation doesn’t display, then this is most likely due to a permissions error. – vman Aug 24 '16 at 23:47 4 The Intent.FLAG_ACTIVITY_NO_HISTORY may sometimes cause a problemous situation on tablets when a pop-up is shown within the settings screen it will close the settings screen. For audio, we strongly recommend using a headset. To enable Chrome to access the user’s microphone, see Configure HTTPS on BigBlueButton. BigBlueButton 2.2 requires Java 8 as the default Java. to see if any process is currently bound to port 80. If you encountered any problems with the installation of BigBlueButton, this section covers how to resolve many of the common issues. What are the minimum requirements for BigBlueButton. Here’s a sample report from speedtest.net. FreeSWITCH supports both IPV4 and IPV6. In /opt/freeswitch/conf/autoload_configs/acl.conf.xml, add the following ACL. We’ve been unable to reproduce since release of FireFox 34, Firewall is blocking the UDP connection/ports. WTF? The short video below gives you an overview of using Big Blue Button as a viewer. Thank you so much. See this issue for more explanation. On a virtualized server, however, the available entropy can run low and cause bbb-web to block for a long period before it finishes it’s startup sequence (see Slow startup of tomcat). When improving BigBlueButton we sometimes need to change how things use to work. Then enter the following commands to load the new unit file and restart BigBlueButton. Our intent was to improve the playback experience for everyone. In many cases, BigBlueButton will “just work”. Learn more. ’ in the lower right-hand corner, it means that you are behind a firewall that is preventing a direct connection to the server. 4. You do not need to sign up for individual presentations. However, the messages such as, 'configuration/settings/param[@name="password"]', # FreeSWITCH may not be responding to requests on port 8021 (event socket layer). As you talk, you need to see blue bars highlight on the Input Level. If this second computer also fails, then there may be a firewall restricting UDP connections in the range 16384 - 32768 somewhere between their local network and the BigBlueButton server (either from their LMS or test.bigbluebutton.org). WebRTC offers very high-quality audio. If you get the following error during upgrade to BigBlueButton. This clears any access to you webcam so that the browser can access it. It also updated the recording format to display both the desktop sharing and webcams at the same time. For his students who cannot see the archive from the first class, because they were not enrolled in the course the first day of class and thus not invited to the BigBlue conference that day, he downloaded the video. and document camera to his computer. To allow the content to show (in this case, the Join Meeting button), you should click on the browser's shield as noted below. in /etc/asterisk/sip.conf add. 3. Tutorial Videos Learn the best practices of using BigBlueButton, from setting up your audio We also added /usr/local/bin/fs_clibbb with the contents. First, edit /opt/freeswitch/etc/freeswitch/autoload_configs/event_socket.conf.xml and change the line, This tells FreeSWITCH that instead of binding port 8021 to the local IPV6 address, bind to the IPV4 address There are actually two items here: (1) the downloadable portion of the recording no longer contains the desktop sharing, and (2) the built-in logic for Canvas Conferences restricts the viewing of recordings to users who had access to the original session. If port 80 is free, check if your nginx configuration file has errors. Here’s a sample report from speedtest.net. 1.a. If you see an error starting FreeSWITCH, try running systemctl status freeswitch.service and see if you see the error related to SETSCHEDULER, If so, then edit /lib/systemd/system/freeswitch.service and comment out the line containing CPUSchedulingPolicy. Before a user can share their the webcam, the browser will ask for permission to access the user's webcam. 1. By clicking “Sign up for GitHub”, you agree to our terms of service and Big Blue Button is an open source web conferencing system used widely in  online learning and teaching. The issue is usually network-related (usually due to a firewall). To reconfigure the BigBlueButton to use the correct IP address or hostname, see BigBlueButton does not load. Why do I not see my webcam in the recording? We also need to allow BigBlueButton to call into FreeSWITCH, that’s why we add the IP of BigBlueButton/FreeSWITCH into the ACL. You should now be able to share your microphone in BigBlueButton. But what changed recently since BBB loading from iframe has always worked for us. and try installing BigBlueButton again from the beginning. On the archived version of the recording in BigBlue/"Conference", the screen sharing of Excel is visible. If you are using Safari and are being disconnected after adjusting your audio and are prompted with a “Plugin Error”, we recommend you switch to an alternative browser if available (Firefox or Chrome). One of the server requirements before you install BigBlueButton is that port 80 is not in use by another application (such as Apache). This article is written for our customer's Help Desk agent to help them diagnosing common webcam issues. If so, check to see if another web server is installed. See if there is a different computer available to them on the same network and then have them test sharing a webcam with https://test.bigbluebutton.org/. If you upgraded using manual steps, be sure to do ao sudo bbb-conf --setip to sync all the FreeSWITCH passwords. This will display a window showing your active microphones. We’ve built in a BigBlueButton configuration utility, called bbb-conf, to help you configure your BigBlueButton server and troubleshoot your setup if something doesn’t work right. Hi Alecia, On Mac OS X, the operating system will also ask (one time) for permission as well. > The change from Winter is that the screen sharing portion of the video is no longer showing in the downloaded video. First, if you have ManyCam installed, upgrade it to the latest version. Be sure to restart the application or browser before attempting to share you mic. To add a browser to the list, first open the following page https://test.bigbluebutton.org/html5client/useragent with the browser, which will print its useragent string. If not, select a different microphone from the list. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can always update your selection by clicking Cookie Preferences at the bottom of the page. I will try your suggestions. If the file does not exist at the time of the script’s execution, or the sed script matches multiple entries in a file (such as when a configuration line is commented out), you can see an error such as, In the above example, the /var/lib/dpkg/info/bbb-client.postinst failed to finish. I would just like to know how let my students access a recorded BBB session in Canvas. You need to add the repository ppa:rmescandon/yq to your server. I am working with a faculty member who is using Conferences to deliver lectures to his students. Press F12 to open the F12 Developer Tools window. Once connected, make your call and see what the logs say. Learn more, Running in iframe breaks screensharing on Firefox. Type in “Microphone” on the “Search settings” box at the top of the screen and click Site Settings: Under the "Microphone" section, choose the microphone device you would like to use from the dropdown menu.