The modem is not supported by Cox. The Xfinity will take 10 minutes to read your new Modem. From the web interface "Product Information" page, I am running hardware version 6, software version SB8200.0200.174F.311915.NSH.RT.NA (believe it or not!). The crazy thing is this means many Spectrum Gig customers are probably paying like $50 extra for Gigabit speed but unstable connection that sucks for video conferencing or gaming. modem comes with a warranty and a few other pieces of documentation. If you've just gotten the latest MESH networked device, you can rest assured that your ARRIS modem will work seamlessly with it. My ISP is Xfinity (Comcast). It is powered by the Broadcom BCM3390, a high-performancechipset that ensures minimal latency. Usually, the cable company provides its subscribers with a I'm so surprised that I experienced all of the same issues as the other negative reviewers. I guess that’s the technical root cause for shipping garbage. You can do this over the phone. Arris explained that mine was shipped “with a fault”. Power on computer and login. Is Sitting Close To The TV Bad For Your Eyes? Most modems now offered "free" by Spectrum are nonaccessible by the user. So far, it isn't working. I had the modem for about 4 months, and suddenly it locked up on me, and we were out of internet for a couple of days. It’s been stable and I alway get above 400 to 450 down, and 18 to 22 up. Spectrum sends snail mail or email or calls there to four times each week to get me to add their TV. The Xfinity technician said that our connection was great but the modem was having issues. He said that Arris isn't the worst out there. He went to his truck and got one of the precious SB 4100's and hooked it up. You can view your Walmart Protection Plan after your purchase in the Walmart Protection Plan Hub. (I also have a "free" S-A/cisco DPC2203 EMTA from TWC days. They too are I downgraded from the Gig (940/35 Mbps) to the Ultimate 400 (400/25 Mbps) plan. What makes us a leader in home connectivity? 2 Year Limited Warranty
modem, you get to enjoy top internet speeds. use of the bandwidth you pay for, Low lag times makes the modem ideal for gaming, Most internet service providers work with ARRIS I don't think this should be an Amazon's choice product anymore. what the packaging says. Thanks. On these support pages, there is an icon in the lower left corner titled "feedback" that you can select and provide your feedback directly to the team responsible for content. Plus, it has two Gigabit Ethernet ports! be good to go and you can use an Ethernet cable to connect any device you want. Again, 400 was not being offered here at the time. Seems to be working well so far. SB8200. Our local market, Kauai, HI, is so isolated and unique that "weird states of flux" probably is a good description for everything that happens here relative to "Real World" Spectrum. The modem has 32 downstream channels and eight upstream If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact. http://startrinity.com/InternetQuality/ContinuousBandwidthTester.aspx. The people of ARRIS are dedicated to the success of our customers. I've been having connection issues (many mini-disconnects a day, and a few hour-long outages a week) with Spectrum's E31T2V1 modem. I didn't explore that.). You will first notice two gigabit ports. Own yours today and stop paying rental fees. For warranty purposes, register your device by clicking here. But there was zero doubt: if I took the modem, my bill was going to go up by $10/month. This makes the chipset that ensures minimal latency. network with many devices will have more demands to its bandwidth, making it This one should be good for the long haul, Reviewed in the United States on July 31, 2017. It is perfect for things … Having a used SB6121 for about 5 years, which was still running great, I thought it was a good opportunity to upgrade, especially since I have had such a good experience with the older Surfboard modem. The Power, Receive, Send, and Online LEDs flash during the initial startup. Spectrum, sadly, doesn't seem to have much respect for users preferences. services. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Why should I change plans? This modem is recommend by TheWirecutter. We value your opinion and want this Community to be the best experience possible, so we need your feedback! it with your cable provider. ports, which can be useful. Let’s get right into our ARRIS SB8200 review. Go to. Electrode, Comp-21196ba9-1ee1-41b5-b860-efe58fc4e773, DC-wus-prod-a14, ENV-prod-a, PROF-PROD, VER-20.0.40, SHA-41ed8468826085770503056bd2c9bc8be5b55386, CID-6e80f12a-007-17590055287123, Generated: Tue, 03 Nov 2020 21:31:09 GMT, Electrode, Comp-69b1fcb9-7a40-4962-84f3-436c5e9509eb, DC-wus-prod-a3, ENV-prod-a, PROF-PROD, VER-37.11.0, SHA-c6b93957fd886d1aaef0cb94f316d079af87ec2b, CID-26cc9459-007-1759014157d486, Generated: Tue, 03 Nov 2020 21:47:17 GMT, Error: Please enter a valid ZIP code or city and state. It’s a good thing I did that, as you will see. I've heeded that advice and and currently, I own the Arris Surfboard 6183 for about 5 years now. I couldn't find any approved DOCSIS 3.0 modems on Spectrum's list, so I was about to buy the Arris SB8200 until I came across this thread. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming! 400 down would be nicer than 300 down, but 300 down isn't constraining to any use case we have. LAN networks in your home, You can use the two ports for link aggregation, After a few weeks and tech looking at it I gave up on the 1GB and the spectrum modem and moved to the 400 plan using a modem I owned.